Responsible Gaming
Play Responsibly
At hughies.com.au, we believe gambling should be entertainment only – never a way to earn money or solve financial problems. Pokies and online gaming should be enjoyed as a form of fun with money you can afford to lose.
We are committed to promoting responsible gambling practices and supporting players in Australia who may need help.
Age Verification
You must be 18 years of age or older to gamble in Australia. If you are under 18, please do not attempt to access gambling services. We take age verification seriously and comply with all Australian gambling laws.
Warning Signs of Problem Gambling
If any of the following apply to you, you may have a gambling problem:
- Spending more money on gambling than you can afford to lose
- Chasing losses by gambling more to win back money
- Gambling to escape stress, anxiety, or other negative emotions
- Hiding gambling activities or lying about how much you gamble
- Neglecting family, work, or social responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when unable to gamble
- Failed attempts to cut down or stop gambling
- Relationships suffering because of your gambling
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs, help is available.
Self-Help Tools & Responsible Gambling Features
Many online gambling platforms offer built-in tools to help you play responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Reality Checks: Receive reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling services
- Time-Out Periods: Take a break from gambling for a set period
- Cooling-Off Periods: Pause before deposits are processed to reconsider your decision
We encourage you to use these tools to maintain control of your gambling habits.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Gamblers Anonymous Australia – Support meetings and peer help
www.gamblersanonymous.org.au - Problem Gambling Services – State-based support (check your state health department)
International Support
- UK – GamCare
www.gamcare.org.uk - UK – GamStop (Self-exclusion scheme)
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - USA – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Need Help?
If you or someone you care about is struggling with problem gambling, please reach out for help today. There is no shame in seeking support – problem gambling is a treatable condition, and recovery is possible.
Contact Gambling Help Online on 1800 858 858 (24/7, free call) or visit www.gamblinghelponline.org.au